







Our entire staff here at Visalia Auto Body would like you to know of our commitment to giving all of our assignments the attention and detail that they deserve. Visalia Auto body is a direct repair shop for many insurance companies. All workmanship is warrantied for as long as you own the car. No appointment necessary. Free Estimates and every repair includes a wash and cleaning. We’ll work hard to make sure all of your questions are answered, while breaking down our work into comprehensible steps throughout the entire process.
By the time you leave our shop, we promise that you’ll be completely confident in who you’re leaving your vehicle with. Otherwise, we haven’t lived up to our own incredible standards of excellence.
If you’re interested in learning more about the specifics of our shop, then let us help you as soon as possible. We’re looking forward to surpassing your expectations.
We provide:
10 Things to Know Before Having Your Car Repaired
1. Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it
repaired professionally. 2. Never drive a car that could be unsafe because of damages. 3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You
can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here. 4. There is no law requiring you to obtain more than one estimate or appraisal. 5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a
particular shop.
6. Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure
why one estimate is different from another you've received, please ask us.
7. Choose a shop that has unibody repair equipment and is certified (by I-CAR or ASE, for example) technicians.
8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
9. Ask if the shop offers a repair warranty.
10. Let us help you negotiate your claim with the insurance company.
If You Need Repairs
At Visalia Autobody , we make every effort to use our expertise in writing a
thorough, comprehensive report of the damage
The "Damage Report" or estimate, as it is also called, is a visual inspection list of damage and what your vehicle needs to return it to pre-accident condition.
Accurate damage identification is of the utmost importance when your vehicle is actually in the shop. The work to restore your car can be made in a timely manner if the parts are in the shop before the repair begins.
Consequently, you may find item included on our "Damage Report" that may have been forgotten or left out of other estimates. Please ask for explanation from our staff for anything you may question.
Quality Workmanship
Your vehicle will be repaired by the best craftsmen in the collision industry, using the most modern equipment available.
At Visalia Autobody commitment to quality extends beyond the autos we repair or the people who repair them; it
also has to do with the excellent customer service we offer. We stand behind our work and want you to feel as confident in it as we do.
Collision Damage Repair
The cars of today are of unibody construction and this requires special equipment that is operated by journeyman
technicians.
Visalia Autobody has the equipment and the technicians to do the job correctly the first time. Properly repairing your
vehicle's hidden damage is very important to its safety and performance.
Painting
The final touch in any repair job is the painting of the vehicle. We take special pride in our ability to match factory colors.
We pay special attention to paint texture, gloss and hue.
Visalia Auto Body has the years of experience needed to guarantee your satisfaction with any repairs to your vehicle. Please do not hesitate to ask any of our professional staff questions you may have. We are ready willing and able to assist you with questions regarding your insurance and claims handling as well as any questions regarding the repair work performed.